TORONTO, Feb. 23, 2017 / Today, Agreement Express announced Cambridge Global Payments as the latest industry leader to adopt their agile onboarding platform to enhance the overall customer experience and maintain a competitive edge in the cross-border payments market.
Cambridge Global Payments is a leading provider of integrated cross-border payments services and risk management solutions that mitigate foreign exchange exposure, serving over 13,000 clients worldwide. The company has built a world-class operation renowned for industry-leading technologies and exemplary service. The Agreement Express solution will support Cambridge’s continuing and rapid growth by enabling them to open new customer accounts faster, therefore giving them a competitive advantage.
Agreement Express simplifies the onboarding process and puts the client first with real-time data insights and the ability to optimize the client lifecycle every step of the way. The complete platform eliminates re-keying of information, reduces errors and tracks each stage of the client journey, significantly improving application return rate and processing time. The Agreement Express platform’s high degree of integration with Cambridge’s current operational systems was a major deciding factor.
“The success of Cambridge over the past 25 years has been fueled by a constant focus on delivering the best overall experience to our customers, leveraging technology innovation to ensure we remain at the forefront of the cross-border payment industry,” said Mark Frey, Chief Operations Officer, Cambridge Global Payments. “We selected Agreement Express because of the common vision of agile methodology between our two well-regarded Fintech companies.”
Mike Gardner, Chief Executive Officer, Agreement Express explains, “Cross-border payments is another space where digital transformation across the client lifecycle can give a solution provider a competitive edge. We look forward to supporting Cambridge Global Payments as they continue their position of global leadership and delivery of world-class services.”
About Agreement Express
Agreement Express is the leading client onboarding platform for financial services. The Agreement Express platform allows financial institutions to design and execute consistent automated onboarding experiences across their product offerings and channels while providing deep analytics that enable proactive and personalized client advice. The platform is the first of its kind to help top performing firms gather, use, and reuse client data to improve and evolve rich customer experiences. Agreement Express enables Fortune 500 financial institutions around the world to provide best-in-class digital onboarding to their clients and grow their business. Learn more at agreementexpress.com
About Cambridge Global Payments
Cambridge Global Payments is a leading provider of integrated cross-border payment services and risk management solutions. As a trusted partner for over 20 years, Cambridge delivers innovative solutions designed to mitigate foreign exchange exposure and address unique business needs. Our award-winning capabilities and industry-leading technologies simplify the way businesses connect with the global marketplace. As one of the largest bank-independent providers globally, we are flexible and responsive, with offices across North America, Europe, and Australia.