Welcome to the Resource Hub.

Information on everything from payment facilitators and fintech to improving your client experience and hacks for business growth.

3 Keys to A Successful Product Launch in Merchant Acquiring

According to the Harvard Business Review, uncertainty around a product launch of new products is an avoidable risk. The study…

Read More

Customer Experience Could Make or Break a Product Rollout

It’s no secret that customer experience has often taken the backseat to compliance for financial services organizations. These…

Read More

Top 3 Developments in Mobile Payments

It’s no secret that the mobile payments space is expanding. With an expected reach of $4.7 trillion by…

Read More

Understanding the Implications of Recent Payment Regulations in the EU

On June 11th, 2014, we participated in PayExpo 2014 as a bronze sponsor and our VP of Banking…

Read More

Square is coming for your best customers. Are you ready?

When we caution acquirers, ISOs, and super ISOs about the storm brewing in the micro-merchant market we often…

Read More

Automated Underwriting, KYC, AUP and Financial Review Expert Panel at the Merchant Acquiring Committee 2014 [Live Blog – Part 1]

UPDATE: Check out the slides from Reed Clayton’s segment of the panel presentation on “How To Build an…

Read More

The two merchant boarding metrics that will double your processing capacity

Efficient merchant boarding has become a competitive necessity for merchant processors. Low cost boarding and short processing timeframes…

Read More

If you’re managing with Excel, you’re taking a big risk

Most organizations today have a pretty good grasp on their numbers thanks to IT systems collecting data that…

Read More

Streamline micro-merchant underwriting with personal credit scores

Are you looking for a way to make micro-merchants profitable? To make micro-merchants profitable, acquirers need to find…

Read More

Make micro-merchants profitable with straight-through processing

Micro-merchants are the fastest growing market segment in electronic payments. They are estimated to grow to 20% of…

Read More

Increase sales team effectiveness with digital account applications

This year a top-five acquirer increase their UK telephone centre close-ratios from 40% to 98% and decreased the…

Read More

Why your merchant banking customers may leave you for a competitor

The legendary ad man Jay Chiat once said, “You start losing a client the moment you get it.”…

Read More