Welcome to the Resource Hub.

Information on everything from payment facilitators and fintech to improving your client experience and hacks for business growth.

Merchant Perspective – Why and How You Are Losing Merchants Today

Putting your merchant hat on and focusing on a white-glove client experience is a concept many PSPs talk...
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PYMNTS Series – Sponsor Banks Face Pressure To Keep ISOs, PayFacs On Board

David O'Brien, CEO of Agreement Express, told PYMNTS in a recent Masterclass interview that when it comes to...
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PYMNTS Series – Automated Underwriting Gives PayFacs, PSPs Competitive Leg Up

Anyone who remembers the cover art from the film “The Perfect Storm” recalls a vast wave looming over...
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PYMNTS Feature – B2B Finance Chiefs Must Lead By Example

Modernizing the back office can take many forms. For many finance leaders spearheading these initiatives, the process is...
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PYMNTS Feature – Facebook Adds QR Codes, Payments Link To Messenger

Facebook announced a host of new chat and messenger features on Thursday, June 10. And while we have...
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PYMNTS Series – Smart Underwriting Tech Helps PayFacs Balance Speed, Risk When Onboarding Merchants, Adding New Verticals

Underwriting, aided by technology — and at least some level of automation — can get faster and more...
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PYMNTS Feature – Big US Banks Pilot Credit Program For People With Low Or No Credit Scores

JPMorgan Chase, Wells Fargo and U.S. Bancorp are among the big U.S. banks working on a government initiative...
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The 3 Essential Keys to a Frictionless Payment Experience

The last year has since an unprecedented shift towards digital technologies in all walks of life, including payment...
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Higher Speed, Same Controls: How Automated Underwriting Drives New Business

One of the best things about automated underwriting is how it gives human skill and judgment its proper...
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Build or Buy – The Merchant Boarding Dilemma

Merchant boarding is a complex process - from fraud detection and compliance to custom scoring and underwriting....
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