Once transactional data is captured in Agreement Express, it’s available for re-use and interpretation and can be drilled into at the micro level as needed, or in aggregate form. Productivity View combines real-time reporting, predictive analytics and data visualization for the ultimate spotlight on your company’s transactions and teams.Show Me How
In your Workspace, click Reports on the left-hand side menu.
In the Reports section, click Productivity View.
You’ll start by seeing statistics about the volume, speed, and error rate for each Transaction Type configured within Agreement Express.
One of the major advantages of the Agreement Express platform is the ability to simplify complex processes and workflows and use the data for faster decisions. Simple heat mapping elements give you instant visibility into efficiencies and bottlenecks in real-time.Show Me How
The early/late indicator is used to show Transaction Types that are on average processing faster or slower than the service expectation. In Transaction Configuration, your organization can set a Service Level Objective for how quickly each transaction type should be completed.
The card banner color varies between light and dark blue depending on the average speed relative to the other cards. In the transaction view, the average of each transaction type is calculated for the time period you select. Transactions that, on average take 10% longer than other transactions will be displayed with a dark blue header. Those that take 10% average less time than the others are displayed with a light blue header.
With Productivity View, you can toggle into a view of your landing pages, if your organization has them set up. Use this data to determine the effectiveness of each individual landing page, process bottlenecks and areas of design weakness in forms and templates.Show Me How
The blue summary bar shows average time to complete the landing page, minimum/maximum time to complete, a forecast and active transactions.
The performance graph shows traffic on the Y axis and time on the X axis.
The performance indicators show the average amount of time it takes users to complete the landing page when compared to the maximum amount. Use this information to identify pages that might be improved with re-engineering.
Your Customer Success team is here to help you get the most out of your Agreement Express investment. Contact us at firstname.lastname@example.org with any questions.